Privacy Policy

Effective date: September 8, 2026

TheSecurityLane LLC ("TheSecurityLane," "we," "us") provides cybersecurity career coaching, training, group cohort programs, online communities, and related digital products through thesecuritylane.com and third-party platforms used to deliver those services. This policy explains what personal information we collect, where it comes from, how we use and disclose it, how long we retain it, and the choices you may have. Questions can be sent to nlane@thesecuritylane.com.

Information we collect

• Contact and account information — such as your name, preferred name, email address, telephone number, location, time zone, and account or profile information.
• Application and professional information — such as your LinkedIn profile, resume, current or recent role, employment history, cybersecurity experience, education, certifications, professional accomplishments, career goals, challenges, availability, readiness to participate, referral source, and other information you choose to provide in an application or intake form.
• Accommodation information — information you voluntarily provide when requesting a reasonable accessibility accommodation. Please provide only what is necessary for us to evaluate and respond to the request.
• Scheduling information — when you book through Calendly, information needed to schedule and confirm the appointment, including the details you enter in the booking form.
• Payment and transaction information — such as the service purchased, amount, date, payment status, billing contact information, and limited transaction details. Payments are processed by Stripe. We do not store your full payment-card number on our servers.
• Program and community information — such as assignments, questions, comments, posts, reactions, direct messages, files, survey responses, participation, progress, points, badges, and other content or activity within coaching programs and TheSecurityLane's online community.
• Session and recording information — if a session is recorded, this may include your name, display image, voice, video, chat messages, captions, transcript, screen content, and information you voluntarily discuss during the session. Recording will be disclosed to participants, and any required consent will be requested.
• Communications — emails, text messages, support requests, feedback, testimonials submitted with permission, and other communications with us.
• Website and device information — such as IP address, pages visited, referring page, approximate location, browser and device type, cookie identifiers, and interaction data collected through cookies and similar technologies, including Google Analytics or Meta Pixel where installed.

Please do not submit Social Security numbers, government identification numbers, payment-card details, account passwords, medical records, or other information that is not requested or reasonably necessary for your application or participation.

Sources of information

We collect information directly from you; automatically from your browser or device; from service providers that support our website, applications, scheduling, payments, meetings, email, and community; and from referral sources or publicly available professional profiles when relevant to an application or coaching engagement.

How we use your information

• To receive, review, and evaluate applications and determine whether a program may be appropriate for an applicant
• To contact applicants, schedule qualification calls, administer enrollment, and maintain participant records
• To provide coaching, training, digital products, community access, assignments, support, recordings, and other purchased or requested services
• To process payments, issue receipts or refunds, prevent fraud, and maintain financial and tax records
• To operate and moderate group sessions and online communities, track participation, and administer recognition, rewards, or gamification features when offered
• To respond to questions, support requests, accessibility requests, complaints, and legal or security concerns
• To send service-related communications about an application, appointment, purchase, program, or account
• To send marketing emails or text messages when permitted by law and, where required, with your consent. You may unsubscribe from marketing communications at any time
• To analyze and improve our website, services, communications, and customer experience
• To enforce our agreements, protect our rights and users, comply with law, and establish or defend legal claims

We do not sell cohort applications, resumes, applicant contact information, session content, or community content. We do not disclose those materials to third parties for their own direct marketing.

Who we disclose information to

We disclose information only as reasonably necessary for the purposes described in this policy, including to:

• Application and form providers — including Tally, which hosts and processes application and intake submissions.
• Scheduling, payment, and communication providers — including Calendly, Stripe, MailerLite, and providers used for email, text messaging, customer support, and business communications.
• Meeting and community providers — including Zoom for live sessions and Circle for community access, course content, member interaction, files, events, and engagement features.
• Website, hosting, security, and analytics providers — including our website host and Google Analytics or Meta Pixel where installed.
• Professional advisers and authorities — such as attorneys, accountants, insurers, law enforcement, regulators, or courts when reasonably necessary to operate the business, comply with law, protect rights or safety, or address a dispute.
• Business transaction recipients — if TheSecurityLane is involved in a merger, acquisition, financing, reorganization, or sale of all or part of the business, subject to appropriate confidentiality and legal requirements.

These providers may process information under their own terms and privacy policies. We do not store full payment-card numbers and do not control every security or retention practice of an independent third-party platform.

Group programs, community visibility, and recordings

Group coaching and community spaces are shared environments. Information you post or disclose may be visible to other participants, including your profile, comments, questions, assignments, uploaded materials, voice, video, chat messages, and information shared during coaching discussions or hot seats. Participants are required to respect applicable confidentiality and conduct rules, but TheSecurityLane cannot guarantee that another participant will keep information confidential. Do not share employer-confidential information, trade secrets, passwords, unredacted sensitive records, or personal information you do not want other participants to receive.

When a live session is recorded, eligible participants may receive access to the replay for the period described in the applicable program materials or participant agreement. Recordings and transcripts may be processed by Zoom or another disclosed service provider. We will not use a participant's name, image, story, or recording in public advertising, testimonials, or case studies without separate permission.

Text Messaging (SMS) Data Sharing and Terms

Data Sharing

• Customer data is not shared with third parties or affiliates for their own promotional or marketing purposes.
• Mobile opt-in data and consent are not shared with third parties or affiliates for marketing or promotional purposes. They may be disclosed to messaging-platform providers, carriers, and other vendors solely as necessary to deliver and support the messaging service.

TheSecurityLane LLC Messaging Terms and Conditions

1. The messaging program consists of general conversational messaging to answer questions and provide support to customers.
2. You can cancel the SMS service at any time. Just text "STOP" to the phone number from which you received messages. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
3. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at nlane@thesecuritylane.com.
4. Carriers are not liable for delayed or undelivered messages.
5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency will vary based on communication needs. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
6. If you have any questions regarding privacy, please read our privacy policy contained in the rest of this document/page.

Cookies and tracking

This site uses cookies and similar technologies for essential site function and, where installed, analytics and advertising measurement. Third-party analytics or advertising providers may collect information about your activity over time and across different websites, depending on the technologies installed and your settings. You can control cookies through your browser settings and any cookie controls made available on the site.

Because there is not a uniform industry standard for browser-based "Do Not Track" signals, our website may not respond to them. Where applicable law requires recognition of an opt-out preference signal, such as Global Privacy Control, we will honor that signal as legally required.

Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. We also select service providers that maintain safeguards appropriate to the services they provide. No method of transmission, storage, meeting delivery, or online-community operation is completely secure, so we cannot guarantee absolute security.

Your privacy choices and California rights

You may ask to access, correct, or delete personal information we maintain about you, or withdraw consent where processing is based on consent. You may also unsubscribe from marketing emails using the link in the message and opt out of text messages as described below. Some requests may be limited by legal exceptions, contractual obligations, security needs, or the need to retain transaction and program records.

If the California Consumer Privacy Act, as amended, applies to TheSecurityLane and your information, California residents may have rights to know, access, correct, or delete personal information; opt out of the sale or sharing of personal information; limit certain uses of sensitive personal information; and receive equal service and pricing when exercising those rights. We do not sell personal information for money. To submit a privacy request, contact nlane@thesecuritylane.com. We may need to verify your identity before completing a request.

Data retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy. The period depends on the nature of the information, whether you become a customer, the duration of the service or community access, and applicable legal, accounting, tax, security, fraud-prevention, and dispute-resolution requirements. Application information may be retained to evaluate the application, document the decision, communicate about an appropriate future offering, or resolve a dispute. Program recordings and community content are generally retained for the access period described in the applicable offer or participant agreement and may be deleted after access ends. Information may remain temporarily in backups or where retention is legally required.

Information processed in the United States

TheSecurityLane is based in California, and information may be processed and stored in the United States or in other locations where our service providers operate. If you access our services from outside the United States, applicable privacy protections may differ from those in your location.

Children's privacy

This site is not directed at anyone under 18, and we do not knowingly collect personal information from anyone under 18.

Changes to this policy

We may update this policy from time to time. The effective date above reflects the most recent version.

Contact

Questions about this policy: nlane@thesecuritylane.com